Christopher David Coleman
ORCID: 0000-0003-3257-5143
Information Technology Coordinator
Louisiana Tech University, Computing Center
1310 W. Railroad Ave., Ruston, LA 71272
Wyly Tower of Learning, 141
Office: (318) 257-2580
E-mail: ccoleman@latech.edu
Website: https://cdcoleman.com
LinkedIn: http://www.linkedin.com/in/colemancd
Education
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Doctor of Philosophy (Ph.D.) Learning Technologies University of North Texas, College of Information |
December 2019 (Expected) |
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Graduate Certificate Higher Education Administration Louisiana Tech University, College of Education |
November 2017 |
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Master of Science (M.S.) Information Security and Assurance Norwich University, College of Graduate and Continuing Studies |
June 2015 |
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Bachelor of Science (B.S.) Computer Science Louisiana Tech University, College of Engineering and Science |
March 2007 |
Professional Experiences
Information Technology Coordinator
2016–Present
Division of Infrastructure and Information Technology
Louisiana Tech University
- Assist with administration and support of instructional services such as Moodle LMS and Mediasite lecture capture system.
- Worked with colleagues to deploy virtualized computing environment based on vWorkspace.
- Responsibility for University procurement, support, and management of Apple devices.
- Manage loss-prevention and recovery program and other security activities using Absolute DDS.
- Administrate HIPAA-compliant data systems at the Psychological Services Clinic, a training clinic for counseling psychology doctoral students. This includes upgrades to clinic IT services and data systems: migrated from QuicDoc to Titanium Schedule, implementing intranet-based IP camera system, transition to thin-clients, and on-going updates to security-related policies and procedures.
- Work with IIT staff to address campus needs.
- Supervise/mentor tier one support agents/ student workers as needed.
UTeachTech Communications Coordinator
2014–2016
College of Education
Louisiana Tech University
- Developed the UTeachTech brand, including logos and wordmarks.
- Developed initial marketing materials, including a preliminary website for the program launch, printed materials for the launch that included custom invitations to faculty and community stakeholders, a program brochure, and a billboard to coincide with the launch event.
Information Technology Coordinator
2007–2016
College of Education
Louisiana Tech University
- Regularly participated with University-level IT committee(s) to identify strategic campus objectives, identify and mitigate risks, and create/revise/review University IT-related policies and procedures.
- Worked with University administrators to facilitate fiber infrastructure upgrade that expanded network capacity (from 100 Mbps to 10 Gbps), resolving problems with bandwidth limitations and providing headroom for future traffic growth.
- Worked with University Computing Center to upgrade WiFi systems from legacy 802.11abg to 802.11ac, while increasing coverage density to meet current and future wireless demands.
- Managed a five-year plan to modernize in-classroom instructional technology throughout the College of Education.
- Conceptualized, designed, and managed the project that transformed a traditional computer lab into a BYOD active-learning/ collaborative space that has become the College of Education’s ThinkTank.
- Coordinated deployment of Active Directory in the College of Education, providing for policy-based endpoint management and mandatory user authentication on all systems that has reduced the rate of major malware/virus infection.
- Worked with College and University stakeholders on two redesigns of the College website (2008 and 2013), and helped create the College’s initial social media presence. Developed numerous printed marketing products.
- Act as primary technical coordinator for computer-based Louisiana Educational Assessment Program (LEAP) testing at A.E. Phillips Laboratory School (K-8).
- Wrote proposals for and managed over $500,000 in special project funding for instructional technology upgrades.
- Provided training for new instructional technology.
- Supervised and mentored student workers as necessary.
Professional Certifications
- Current
- Microsoft Technology Associate (MTA),
98-367: Security Fundamentals #F368-5509 (7/1/2015) - Microsoft Certified Educator (MCE),
62-193: Technology Literacy for Educators #F367-0598 (6/30/2015) - Microsoft Office Specialist (MOS),
Microsoft Office Word 2013 #F367-0599 (6/30/2015)
- Microsoft Technology Associate (MTA),
- Planned
- ITIL Foundation, by May 2018
- CISSP planned for post Ph.D. completion
- PMP planned for post Ph.D. completion
Academic Honor Societies
- 2018: Invited, Phi Kappa Phi, #230; University of North Texas
- 2016: Invited, Golden Key; University of North Texas
- 2015: Inducted, Alpha Chi, Texas Eta chapter; University of North Texas
- 2015: Inducted, Upsilon Pi Epsilon, Vermont Beta chapter; Norwich University
- 2006: Inducted, Pi Delta Phi, Iota Sigma chapter; Louisiana Tech University
Awards and Recognition
- 2015: Invited and Participated in Norwich University’s Third Annual Leadership Summit
- 2010: Dean’s Commendation for Outstanding Service to NCATE Continuing Accreditation.
- 1999: Patriotism Award
- 1999: Outstanding 4-Her, Bienville Parish 4-H
- 1999: First Place award winner in Computer Concepts,
Louisiana State FBLA Leadership Conference - 1999: First Place award winner in Information Processing Concepts,
Louisiana State FBLA Leadership Conference
Refereed Publications
- Coleman, C.D. (2018). Video recording and feedback in clinical education: effectiveness, best practices, and operational concerns. Accepted for presentation and publication at the 2018 AACE EdMedia International Conference, Amsterdam, The Netherlands.
- Coleman, C.D. & Reeder, E. (2018). Three reasons for improving cybersecurity instruction and practice in schools. Accepted for presentation and publication at the Society for Information Technology & Teacher Education International Conference 2018, Washington, DC.
- Coleman, C.D. (2017). An exploratory analysis of WCAG 2.0 conformance in higher education websites. In P. Resta & S. Smith (Eds.), Proceedings of Society for Information Technology & Teacher Education International Conference 2017 (pp. 276-280). Chesapeake, VA: Association for the Advancement of Computing in Education (AACE).
- Coleman, C.D. & Austin, W. (2017). MOOCs and the digital divide: Why mass online learning may not improve educational attainment for those who need it most. Paper presented at The University of North Texas 2017 Research Exchange Conference. Denton, TX: University of North Texas (UNT).
Presentation (Posters)
- Livingston, M.M., Coleman, C.D., Boyraz, B., & Hindman, M.L. (2017, March) A qualitative investigation of concerns regarding types of online distance counseling. Poster session presented at the 2017 American Counseling Association Conference and Exposition, San Franciso, California, USA.
- Livingston, M.M., Boyraz, G., Coleman, C.D., & Hindman, M.L. (2016 August) Self-stigma in face-to-face and online counseling: demographic differences. Poster session presented at the 2016 American Psychological Association annual conference, Denver, Colorado, USA.
- Livingston, M.M., Hindman, M., & Coleman, C.D. (2016, April 2) Willingness to participate in online counseling and computer security concerns. Poster presented at the 2016 American Counseling Association Conference and Exposition, Montréal, QC, Canada.
- Livingston, M.M., Coleman, C.D., Boyraz, G., Hindman, M., & Tobacyk, J. (2016, April 1) Self stigma towards counseling: Internet online and office settings. Poster presented at the 2016 Southeastern Psychological Association annual conference, New Orleans,Louisiana, USA.
- Coleman, C.D. & Livingston, M.M., (2015, June 12) Relationship between HEXACO personality factors and the endorsement of information security behavior. Poster presented at the annual meeting of the Louisiana Psychological Association, Metairie, LA, USA.
Presentations (Sessions)
- Ware, S., Steiner, R., Boudreaux, K., & Coleman, C.D. (2018, February 6) Reinventing learning for the always-on generation. Presented at the Texas Computer Education Association (TCEA) 2018 Convention and Exposition, Austin, TX.
- Coleman, C.D. (2015, December 9) Building a technology enhanced active learning classroom – lessons learned. Presented at the Louisiana Association of Computer Using Educators 2015 Conference, New Orleans, LA.
Service
- Louisiana Tech University
- 2018–Present: Active Learning Committee
- 2015: Participant, Wyly Tower of Learning Replacement Vision Team
- 2014–2016: Contributor, College of Education blog
- 2011–Present: Member, “Grassroots” Information Technology Subcommittee (GRITS)
- 2009–2010: Co-chair, NCATE Continuing Accreditation Technology Committee
- University of North Texas
- 2017: Peer Reviewer, Research Exchange Conference
- Community
- 2013–2014: Bienville Parish Fire Protection District Seven
Board of Commissioners, Vice Chairman - 2013–2014: Bienville Parish Fire Protection District Seven
Board of Commissioners, Member - 2006–2008: Louisiana Tech BCM Advisory Council
Member, Jackson Baptist Association Representative
- 2013–2014: Bienville Parish Fire Protection District Seven
Skills and Competencies
Programming
- Languages: C, C++, Java, Visual Basic
- Scripting: JavaScript, Perl, PHP
- Web: CSS, HTML, XML
- Design Environments: Apple XCode, Microsoft Visual Studio, Netbeans
Operating Systems
- Endpoint: Apple macOS (OS X), Apple iOS, Google Android, Microsoft Windows XP – 10, Linux (predominantly Ubuntu)
- Server: Microsoft Windows 2012 R2 – 2016, Linux (Ubuntu Server LTS)
- Mainframe: limited work with IBM z/OS
Learning Environments
- Moodle (LMS)
- Canvas (LMS)
- Blackboard (LMS)
- IVS VALT (Video Capture and Feedback Platform)
- Sonicfoundry Mediasite (Lecture Capture Platform)
Content Management Systems
- Drupal
- Joomla
- OmniUpdate
- WordPress
Research and Analysis
- SAS
- IBM SPSS
- AMOS
- R
- QSR NVivo
System Management/Administration Tools
- Absolute DDS: Loss-prevention and data discovery
- Bomgar: Remote support
- Dell/Quest KACE K1000: Service management and endpoint patch management
- Dell/Quest KACE K2000: Imaging and deployment
- Dell/Quest vWorkspace: Virtual desktop infrastructure
- Labstats: Lab usage monitoring and reporting
- McAfee E-Policy Orchestrator: Security configuration and policy management
- Microsoft Active Directory: Authentication and endpoint policy management
- Microsoft InTune (MDM/SCCM): Endpoint management
- Novell (NetIQ) Identity Manager: Identity management
- Symantec Altiris: Imaging and deployment
- VMware: Virtualization
Creative
- Adobe Acrobat Professional
- Adobe Captivate
- Adobe Dreamweaver
- Adobe Flash
- Adobe Illustrator
- Adobe Photoshop
- Adobe Premiere
- Apple Final Cut Pro
- LaTeX
- Quark Xpress
Office/Enterprise Software
- Microsoft Access
- Microsoft Excel
- Microsoft PowerBI
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Publisher
- Microsoft Word
- Microsoft Visio
- Workday ERP