Curriculum Vitae

Christopher David Coleman
ORCID: 0000-0003-3257-5143
Information Technology Coordinator
Louisiana Tech University
Infrastructure and Information Technology
1310 W. Railroad Ave., Ruston, LA 71272
Wyly Tower of Learning (WYLT) 141
Office: (318) 257-2580
E-mail: ccoleman@latech.edu
Website: https://cdcoleman.com
LinkedIn: http://www.linkedin.com/in/colemancd

Download PDF Curriculum Vitae

Education

University of North Texas logo Doctor of Philosophy (Ph.D.)
Learning Technologies
University of North Texas
College of Information		 December 2020
(Expected)
Louisiana Tech University logo Graduate Certificate
Higher Education Administration
Louisiana Tech University
College of Education		 November 2017
Norwich University logo Master of Science (M.S.)
Information Security and Assurance
Norwich University
College of Graduate and Continuing Studies		 June 2015
Louisiana Tech University logo Bachelor of Science (B.S.)
Computer Science
Louisiana Tech University
College of Engineering and Science		 March 2007

Lifelong Learning

  • 2016. CopyrightX. Berkman Kline Center for Internet and Society/Harvard Law School.

Research Interests

  • Behavior and Technology
  • Digital Equity
  • Emerging Educational Technologies
  • Ethical Issues in Educational Technology
  • Gamification
  • Human-computer Interaction (Classroom technology usability, accessibility)
  • Information Security Awareness and Education
  • Information Security Issues in Education and Social Sciences
  • Information/Instructional Technology Management
  • Learning/Instructional Analytics
  • Social and Collaborative Learning (Project-based learning, Social media in education, etc.)

Professional Experiences

Information Technology Coordinator

2016–Present
Department of Infrastructure and Information Technology
Louisiana Tech University

  • Regularly work with University stakeholders to identify strategic campus objectives, identify and mitigate risks, and create/revise/review University IT-related policies and procedures.
  • Work as a key member of the instructional technology administration team, supporting and managing instructional services such as Moodle LMS, Turnitin, and Mediasite lecture capture system.
  • Worked with colleagues to deploy virtualized computing environment based on vWorkspace, increasing endpoint security and lowering support cost.
  • Responsible for procurement, support, and management of all University-owned Apple devices.
  • Write grants and seek funding, both internal and external, for information and instructional technology enhancements.
  • Manage loss-prevention and recovery program and other security activities using Absolute DDS.
  • Administrate HIPAA data systems at the Psychological Services Clinic, a training clinic for counseling psychology doctoral students. This includes upgrades to clinic IT services and data systems: migrated from QuicDoc to Titanium Schedule, implementing intranet-based IP camera system, transition to thin-clients, and on-going updates to security-related policies and procedures.
  • Supervise/mentor tier one support agents/ student workers as needed.

UTeachTech Communications Coordinator

2014–2016
College of Education
Louisiana Tech University

  • Developed the UTeachTech brand, including logos and wordmarks.
  • Developed initial marketing materials, including a preliminary website for the program launch, printed materials for the launch that included custom invitations to faculty and community stakeholders, a program brochure, and a billboard to coincide with the launch event.

Information Technology Coordinator

2007–2016
College of Education
Louisiana Tech University

  • Regularly participated with University-level IT committee(s) to identify strategic campus objectives, identify and mitigate risks, and create/revise/review University IT-related policies and procedures.
  • Worked with University administrators to facilitate fiber infrastructure upgrade that expanded network capacity (from 100 Mbps to 10 Gbps), resolving problems with bandwidth limitations and providing headroom for future traffic growth.
  • Worked with University Computing Center to upgrade WiFi systems from legacy 802.11abg to 802.11ac, while increasing coverage density to meet current and future wireless demands.
  • Managed a five-year plan to modernize in-classroom instructional technology throughout the College of Education.
  • Conceptualized, designed, and managed the project that transformed a traditional computer lab into a BYOD active-learning/ collaborative space that has become the College of Education’s ThinkTank.
  • Coordinated deployment of Active Directory in the College of Education, providing for policy-based endpoint management and mandatory user authentication on all systems that has reduced the rate of major malware/virus infection.
  • Worked with College and University stakeholders on two redesigns of the College website (2008 and 2013), and helped create the College’s initial social media presence. Developed numerous printed marketing products.
  • Act as primary technical coordinator for computer-based Louisiana Educational Assessment Program (LEAP) testing at A.E. Phillips Laboratory School (K-8).
  • Wrote proposals for and managed over $500,000 in special project funding for instructional technology upgrades.
  • Provided training for new instructional technology.
  • Supervised and mentored student workers as necessary.

Professional Certifications

  • Current
    • ITIL Foundation,
      Certificate #GR750418054CC (5/17/2018)
    • Microsoft Technology Associate (MTA),
      98-367: Security Fundamentals #F368-5509 (7/1/2015)
    • Microsoft Certified Educator (MCE),
      62-193: Technology Literacy for Educators #F367-0598 (6/30/2015)
    • Microsoft Office Specialist (MOS),
      Microsoft Office Word 2013 #F367-0599 (6/30/2015)
  • Planned
    • CISSP planned for post Ph.D. completion
    • PMP planned for post Ph.D. completion

Academic Honor Societies

  • 2018: Inducted, Phi Kappa Phi, #230; University of North Texas
  • 2015: Inducted, Alpha Chi, Texas Eta chapter; University of North Texas
  • 2015: Inducted, Upsilon Pi Epsilon, Vermont Beta chapter; Norwich University
  • 2006: Inducted, Pi Delta Phi, Iota Sigma chapter; Louisiana Tech University

Awards and Recognition

  • 2020: Nominated, Outstanding Service Award for Unclassified Staff, Louisiana Tech University
  • 2015: Invited and Participated in Norwich University’s Third Annual Leadership Summit
  • 2010: Dean’s Commendation for Outstanding Service to NCATE Continuing Accreditation.
  • 1999: Patriotism Award
  • 1999: Bienville Parish 4-H Foundation Scholarship
  • 1999: Outstanding 4-Her, Bienville Parish 4-H
  • 1999: First Place award winner in Computer Concepts,
    Louisiana State FBLA Leadership Conference
  • 1999: First Place award winner in Information Processing Concepts,
    Louisiana State FBLA Leadership ConferencePresentations (Sessions)

Service

  • Louisiana Tech University
    • 2018–Present: University Active Learning Committee
    • 2015: Participant, Wyly Tower of Learning Replacement Vision Team
    • 2014–2016: Contributor, College of Education blog
    • 2011–Present: Member, “Grassroots” Information Technology Subcommittee (GRITS)
    • 2009–2010: Co-chair, NCATE Continuing Accreditation Technology Committee
  • University of Louisiana System
    • 2020: Technology Lead, Bridging the Divide Summer Series
  • University of North Texas
    • 2017: Peer Reviewer, Research Exchange Conference
  • Community
    • 2013–2014: Bienville Parish Fire Protection District Seven
      Board of Commissioners, Vice Chairman
    • 2013–2014: Bienville Parish Fire Protection District Seven
      Board of Commissioners, Member
    • 2006–2008: Louisiana Tech BCM Advisory Council
      Member, Jackson Baptist Association Representative

Skills and Competencies

Programming

  • Languages: C, C++, Java, Visual Basic
  • Scripting: JavaScript, Perl, PHP
  • Web: CSS, HTML, XML
  • Design Environments: Apple XCode, Microsoft Visual Studio, Netbeans

Operating Systems

  • Endpoint: Apple macOS (OS X), Apple iOS, Google Android, Microsoft Windows XP – 10, Linux (predominantly Ubuntu)
  • Server: Microsoft Windows 2012 R2 – 2016, Linux (Ubuntu Server LTS)
  • Mainframe: limited work with IBM z/OS

Learning Environments

  • Moodle (LMS)
  • Canvas (LMS)
  • Blackboard (LMS)
  • Echo360 (Lecture Capture Platform)
  • IVS VALT (Video Capture and Feedback Platform)
  • Turnitin
  • Sonicfoundry Mediasite (Lecture Capture Platform)

Content Management Systems

  • Drupal
  • Joomla
  • OmniUpdate
  • WordPress

Research and Analysis

  • SAS
  • IBM SPSS
  • AMOS
  • R
  • QSR NVivo

System Management/Administration Tools

  • Absolute DDS: Loss-prevention and data discovery
  • Bomgar: Remote support
  • Dell/Quest KACE K1000: Service management and endpoint patch management
  • Dell/Quest KACE K2000: Imaging and deployment
  • Dell/Quest vWorkspace: Virtual desktop infrastructure
  • Genetec Security Center: IP video surveillance and access control
  • Labstats: Lab usage monitoring and reporting
  • McAfee E-Policy Orchestrator: Security configuration and policy management
  • Microsoft Active Directory: Authentication and endpoint policy management
  • Microsoft endpoint management (InTune MDM/SCCM)
  • Novell (NetIQ) Identity Manager: Identity management
  • PaperCut: Print management
  • Symantec Altiris: Imaging and deployment
  • VMware: Virtualization

Creative

  • Adobe Acrobat Professional
  • Adobe Captivate
  • Adobe Dreamweaver
  • Adobe Flash
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe Premiere
  • Apple Final Cut Pro
  • LaTeX
  • Quark Xpress

Office/Enterprise Software

  • Microsoft Access
  • Microsoft Excel
  • Microsoft PowerBI
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Publisher
  • Microsoft Word
  • Microsoft Visio
  • Workday ERP